How to Conduct a Feedback Session
Rater Approach
Raters should be impartial and provide honest, realistic feedback (sessions may include video conferencing).
Purpose of the Private Session
The private, face-to-face feedback session is an opportunity to:
- Inform an individual of where they need improvement
- Determine if an individual needs more information
- Set future expectations
- Let the ratee know what needs to be done before the evaluation performance report is due
Make Feedback Specific
Feedback, whether positive or negative, needs to be specific:
- Specific positive comments reinforce the behavior
- Specific negative comments focus the attention where the ratee needs improvement
Telephone Sessions
Raters may only conduct sessions by telephone in unusual circumstances where face-to-face sessions are impractical.