Resource Management — Five Interrelated Fronts
Performance Improvement
Performance Requires Both
Improving performance requires both:
- Planning
- Execution
Five Interrelated Fronts
5 Interrelated Fronts
For organizational change to be effective, planning and execution generally must include redesign or coordination on the following five interrelated fronts:
- Organization and People
- Technology
- Policies, Legislation, and Regulations
- Physical Infrastructure
- Process
Organization and People
Organization and People
Human resources are the key to:
- Future viability
- Organizational growth in a continuous learning environment
Worker Focus
Worker Focus
Although processes and other front factors may change, focus should remain on providing workers with appropriate:
- Knowledge
- Skills
- Experiences
- Tools
Technology
Technology Definition
Technology is a crucial enabling factor that allows compression of:
- Cycles
- Lead time
- Distance
- Broader access to information and knowledge assets
Technology Eliminates Barriers
Technology Eliminates Barriers
Technology also eliminates barriers between customers and suppliers.
Policies, Legislation, and Regulations
Policies, Legislation, Regulations
Changing existing policies, regulations, and legislation may be required for new processes.
Physical Infrastructure
Physical Infrastructure
Physical facilities, equipment, and tools should be designed to support and maximize changes in:
- Workflow
- Information technology
- Human resources
Process
Process Definition
The flow of work and information into and throughout the organization must be redesigned using standard continuous process improvement methodologies.
Process References
Process References
Refer to:
- DoDD 5010.42, *DoD-Wide Continuous Process Improvement (CPI)/Lean Six Sigma (LSS) Program*
- DoDI 5010.43, *Implementation and Management of the DoD-Wide Continuous Process Improvement/Lean Six Sigma (CPI/LSS) Program*
…for more continuous process improvement methodologies.