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AFH 1 · Chapter 13 · Section 13.12

Continuous Improvement

Part of Developing Organizations · 1 section · ~416 words · WAPS PFE study material

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Continuous Improvement — Four Methodologies (Lean, Six Sigma, BPR, Theory of Constraints)

CI Foundation

CI Foundation
The use of Continuous Improvement (CI):
  • Increases operational capabilities
  • Reduces associated costs

…by applying proven methodologies to all processes associated with fulfilling the USAF mission.

CI Philosophy

CI Philosophy
CI is a comprehensive philosophy of operations built around the concepts that:
  • There are always ways a process can be improved to better meet mission/customer requirements
  • Organizations must constantly strive to make those improvements based on performance metrics that align to strategic objectives
  • Efficiencies should be replicated to the extent practical

CI Standing in USAF

CI Standing
CI is:
  • A hallmark of highly successful organizations
  • An Airmen Leadership Quality
  • Both a commander's responsibility (AFI 1-2, *Commander's Responsibilities*)
  • A major graded area in the Air Force Inspection System (AFI 90-201, *The Air Force Inspection System*)
  • A focal point within the Air Force Standards within Air Force Core Values 'Excellence in all we do' (AFI 1-1, *Air Force Standards*)

Four CI Methodologies

4 CI Methodologies
USAF CI incorporates aspects of four major methodologies to assist with organizational change. A practical problem-solving method may simultaneously draw from more than one of these CI processes:
  1. Lean
  2. Six Sigma
  3. Business Process Reengineering
  4. Theory of Constraints

Lean

Lean Definition
Lean is a methodology focused on:
  • Workflow
  • Customer value
  • Eliminating process waste
Lean Unique Focus
Lean is unique from traditional process improvement strategies in that the primary focus is on eliminating non-value-added activities.

Six Sigma

Six Sigma Definition
Six Sigma is a rigorous, data-driven methodology for process improvement focused on:

- Minimizing waste

…through identifying, controlling, and reducing process variation.

Business Process Reengineering (BPR)

BPR Definition
Business process reengineering is a comprehensive process requiring a change in the fundamental way business processes are performed.
BPR Eliminates
Business process reengineering identifies unnecessary activities and eliminates them wherever possible.

BPR Empowers Innovation

BPR Empowers Innovation
Business Process Reengineering allows great opportunity to empower Airmen to be innovative.
BPR Strategic Alignment
Airmen can strategically align and implement agile, innovative ideas into newly designed processes to give the DAF the competitive edge.

Theory of Constraints

Theory of Constraints Definition
Theory of Constraints is a systematic approach to optimize resource utilization by:
  • Identifying constraints
  • Exploiting constraints
  • Subordinating constraints
  • Elevating constraints
  • Reassessing constraints

(bottlenecks) in the process.

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